Can't Upload Error

We've heard from some users that they're experiencing an error when uploading their post and that nothing happens. Here are a few troubleshooting steps you can try to get things working: 

1. We've mostly heard this issue from users on mobile. If you're able to try it from a desktop that should work. If not, we're working on fixing the underlying issue.
2. Confirm you're on Ethereum Mainnet in MetaMask (screenshot below).
3. Check if you have any ad or pop-up blockers enabled. 

Please give those steps a try. If not, contact us at: support@coconft.com and please provide:

  • A screenshot of what you're seeing
  • Your Instagram username 
  • Your wallet type (i.e. Metamask or Torus)
  • Browser (i.e. Chrome, Edge, Brave)
  • Device (i.e. iPhone, PC, Macbook)

Still need help? Contact Us Contact Us