How to Report a Bug or Security Incident

Tracking and Disclosing

We work hard to ensure our product is safe and secure. Have you discovered a flaw that may impact our service or our users? Please let us know.

cocoNFT will acknowledge your report, usually within 24 hours.
Our Team will assign a Point of Contact who will help track your issue.
Our Team will investigate the issue and determine the impact on our products.
While we will not disclose the issue until our investigation is completed, we will work with you to ensure we fully understand the issue, its scope, and its scale.
When our Team resolves the issue, we will post an update along with thanks and credit for the discovery.

For details on how to write a great bug submission, please read this article from Zapier.

Send your finding to us via email to security@coconft.com